DAAL ROTI – CANADA-The Real Indian Tadka House
DAAL ROTI – CANADA-The Real Indian Tadka House

PRIVACY POLICY TERMS FOR FRANCHISEES

At Daal Roti, we are committed to protecting the privacy and confidentiality of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you dine with us, place a takeout order, visit our website, or interact with us on social media.

1. Information We Collect

We may collect the following personal information:

  • Your name

  • Phone number

  • Email address

  • Billing and delivery address (for takeout/delivery orders)

  • Payment information (processed securely via third-party providers)

  • Preferences or dietary information (if voluntarily provided)

  • Feedback or reviews

We collect this information through:

  • In-person interactions at our restaurant

  • Online order forms

  • Reservation requests

  • Phone calls or emails

  • Our website or social media platforms

2. How We Use Your Information

Your information is used strictly for the following purposes:

  • To process dine-in reservations and takeout/delivery orders

  • To confirm and communicate order or reservation details

  • To respond to your inquiries or feedback

  • To improve our service, menu offerings, and customer experience

  • To send occasional promotional offers or updates (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties who help us operate our services (e.g., payment processors, delivery services, reservation platforms) — and only to the extent necessary to fulfill your order or request.

All third parties are required to comply with applicable Canadian privacy laws.

4. Your Consent

By providing your personal information in-store, by phone, or online, you consent to its collection, use, and disclosure as described in this policy.

You may withdraw your consent at any time by contacting us.

5. Data Security

We take appropriate technical and organizational measures to safeguard your data, including:

  • Secure payment gateways

  • Password-protected systems

  • Limited access to personal information by authorized staff only

6. Access to Your Information

You have the right to request:

  • Access to your personal information

  • Corrections to inaccurate or outdated information

  • Deletion of your personal information (where permitted by law)

Please contact us at the email provided below to make such requests.

7. Third-Party Links

Our website or online platforms may contain links to third-party services (e.g., Uber Eats, DoorDash). We are not responsible for their privacy practices and recommend that you review their policies separately.

8. Contact Us

If you have any questions about our privacy practices or wish to access or update your information, please contact:

Daal Roti Restaurant
10 Lightbeam Terrace #15,
Brampton, ON L6Y 0A7